We strive to offer you the best buying experience online! Click on the topics below for details.
- Q1. How do I open an account?
- Q2. How do I update my account information?
- Q3. What should I do if I forgot my login password?
- Q4. New Discount System for Crazysales.com.au For Normal Order (Value Customer Program)
- Q5. How do I change the billing address?
- Q6. How do I change my registered email address?
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Q1. How do I open an account?
To create a new account, please click on "Register" button on top of the page, and then fill out the appropriate information. You may start shopping once you have created your new account.
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Q2. How do I update my account information?
To update your " My Account" , please login with your email address and password.
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Q3. What should I do if I forgot my login password?
To retrieve your password, please click on "Forgot Your Password" at the login page, and then enter your billing email address. We will send your password to your billing email address.
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Q4. New Discount System for Crazysales.com.au For Normal Order (Value Customer Program)
Back to TopValue Customer is group of the buyer who are recognized and respected for their purchasing efforts on Crazysale.com.au. Read on to find out more about our Value Customer Program and how you can join.
There are 5 tiers that distinguish a Value Customer, based on their gross annual purchasing volume. The benefits and services vary with each tier. Each month we calculate eligibility for each tier and members can check his own status by login to “My Account”.
Lv0Lv1Lv2Lv3Lv4Lv5NormalBronzeSilverGoldPlatinumTitaniumOrder Total AU$ $0-3499$3500$8500$20000$50000$300000Crazy Point 1X2X3X4X5X6XPhone Service ---YesYesYesLocal Pick up --YesYesYesYesPickup Charge Order < $100 --10101010Note: Order Total only counts the post 12 month success orders (order status: sent)
For Bulk order
Please contact us with details of the item model number, the quantity you would like to purchase as well as your postcode so that we can check in bulk order quotation.For Melbourne Local Pick Up
-We offer a pick up option for Silver or Higher level customer.
-If order less then $100 we will charge $10 for handling fee.
-If order contain Categories: Computers & IT/ Memory Cards & USB then no pickup option available.Phone Service
Support Not Support General Enquiry Place phone order (Please visit our site) Payment Enquiry Technical Support (Please email us) Delivery Enquiry Warranty (Please email us) Address Problem Order Discount (Please email us) -
Q5. How do I change the billing address?
To change the billing address, please log into your account and click on "Order History". Then select the order ID and click “Edit Billing Address”. Fill in the detailed address information as requested. Click the “Save” button to finish.
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Q6. How do I change my registered email address?
To change your registered email address, please log into your account and click "Login Details". Please enter in your new email address. Click the “Save” button to finish.
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