We have three simple steps for ordering:

Step1: You will need to login first. If you are a new user, you may register as a member for free.

Step2: Browse the item you wish to purchase - by inputting the keyword in the search file located on the top left of the page, or click on the category list on the left of the page. When you have found the products you would like to purchase , simply click the "Add To Cart" button. You will see these items in your shopping cart now (View cart).

Step3: When you have finished your shopping, simply click on the Checkout button located on the top right of the page or at the bottom of your shopping cart. The website will then lead you though the process of providing delivery and payment details.

Once your payment has been confirmed by us, we will send the Tax Invoice to your billing email address. You can also get a copy of the Tax Invoice from "My Account".

You can cancel or change your order before you submitted the payment. Usually we process your order once the payment has been confirmed. Please email us as soon as possible if you wish to cancel or change your order. If the item has already been shipped you will not be able to cancel or change your order.

Our stock is managed on a first check out - first sold basis. If the item you have selected is no longer available when you check out , that means someone has completed the check out before you.

Your order will be cancelled and the item returned to our inventory if we could not confirm your payment in (Bpay: 7 /Credit Card: 2 /Paypal: 2) days after you have placed your order . But usually we will notify you via email or phone .

Once we have dispatched your order, tracking information will then be sent to your billing email address, or you may find the tracking information from your account.

Simply login your account, then click on "My Account", all pervious orders your have made will be shown .

We apologise for what may have been an error incurred from our dispatch centre. Please contact us with your order number. We will resolve this mistake as soon as possible.

You can subscribe the notice "Notify Me When This Item is restocked" and we will send you an email to alert you when the item is available again.

Items from the wholesale carton lot are pre-packed and counted as a unit, hence you will not be able to buy a single item from a wholesale carton lot, unless if that item is also on sale as an individual item. However, you may consider for more details.ordering a wholesale carton lot, and sell each individual item in your local market or on eBay for profit. You may visit our Reseller page for more details.

Simply login your account, then click on "My Account"->"Order History", all previous orders you have made will be shown . Then click the order ID which you want to change. Click the button "Change your payment method".

• Log in "My Account"
  (To log in, please go to: https://www.crazysales.com.au/login)
• After logging in, click "View Orders" from the drop-down under "My Account" which is located at the upper left corner of the page;
• Go to "Order History", and click SHOW ALL. Once you have confirmed which order you are referring the SKU number is shown under "Products Ordered" column.