About Us

Welcome to CrazySales.com.au, where you will find truly crazy prices and bargains for the latest and greatest products! We are one of the biggest online department stores in Australia and are 100% Australian owned and operated. By shopping with us, you can save between 30-80% off retail prices and we pride ourselves in offering you a vast range of products ranging from household goods to musical instruments to pet supplies and sporting goods – just about anything you can think of!

As we are an online business, you can shop our site for bargains all year round - 24 hours a day, 7 days a week!

Driven by a team of dedicated and professional individuals, CrazySales.com.au operates through state-of-the-art processes, great distribution channels and a large 15,000 sq feet warehouse to deliver our goods to you in top condition and great efficiency. With teams consisting of accounts, customer service, purchasing, marketing, distribution center and logistics, programmers, designers and IT professionals, we continuously strive to provide an enhanced retail experience while maintaining our superb reputation.

CrazySales.com.au also assists manufacturers of quality goods by providing an opportunity to sell direct to the public without the need to establish retail facilities. Cutting out the middle man reduces costs, which saves you money! You'd be crazy to miss out on all our bargains!

Why shop with CrazySales.com.au

Never Pay Retail Again

Why CrazySales? Our prices are so low, they make factory outlets look expensive – it's crazy bargains everyday! CrazySales.com.au can offer prices substantially lower than you would pay in a retail outlet because we:

• Source our products directly from manufacturers around the world.
• Purchase in shipments much larger than most retailers to obtain a better price.
• We do not involve or rely on any intermediaries to source our products.
• Selling our products on the Internet eliminates expensive retail costs.

Customer Service

• CrazySales.com.au believes in the importance of ensuring our customer's satisfaction and we always place you – the customer – first! As such, we have expanded swiftly, mostly by word of mouth from our existing customers who have been delighted with the superior service we provide.
• CrazySales.com.au prides itself on providing fast and efficient customer service. Our hardworking Customer Service team strives to make every transaction a quality experience by providing outstanding service and assistance.

Safe and Secure Shopping

CrazySales.com.au uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) as well as McAfee Security, so you can be assured that your information will be protected from any unauthorized usage. Your confidential information will remain just that - confidential. We guarantee that your personal information will never be distributed or sold, so you can shop with a better peace of mind. Every credit card transaction is handled with the utmost confidentiality and for greater convenience, we also accept payments via PayPal and BPay.

Variety

With over 8000 products for sale across a range of countless categories, we are one of the fastest growing companies in Australia - and we're still growing! With new products being added every day, there is no doubt that you'll find a crazy new bargain every time you visit us online! CrazySales.com.au is constantly searching for new products in conjunction with our team of Australian and International suppliers to bring you the latest deals and best buys. Please contact us if there is a particular product you are looking for and we will be more than happy to help you locate it.

Convenience

Why waste time and money driving to a shopping centre when you can shop from the comfort of your own home, at a time that suits you! Open 24 hours a day, 7 days a week, CrazySales.com.au makes your shopping experience easier and so much more convenient.

Efficient Shipping

Here at Crazysales.com.au, we know how important it is for your parcels to arrive on time. That's why CrazySales.com.au strives to dispatch 96% of all orders by the next business day! Most of our products advertised are products that are currently in stock with minimal backorders. 96% of orders are shipped out the very next day with either Post eParcel, Australian Air Express or Toll to ensure that they reach you as fast as possible.

For complete peace of mind, we also offer:
1. Parcel tracking via our delivery partners.
2. Complete shipping insurance to ensure you are protected throughout the delivery process
3. Full replacement or refund of your order in the unlikely event that your parcel is lost during transit

All our items come with a warranty and we have a great Returns Policy for your security and peace of mind.

If you have any questions at all, please contact us at CrazySales.com.au. We would love to hear from you.

What's Our Core Values Statement

This core value statement is the company guidelines on what we believe and how we behave to achieve our goals.

1.We Deliver Happiness

Happiness is a feeling we create by choice through our attitude. We choose to be happy and spread this freely to our family, friends, co-workers and most importantly our customers. We gain happiness by:

• Achieving our set goals
• Helping others
• Sharing and celebrating our achievements
• Influencing and supporting others in a positive way

2.We Provide Awesome Experiences

We believe people should experience something more than what is expected. We call this AWESOME! Being AWESOME is important in everything we do. To bring out our excellence here are some examples of how we make things AWESOME.

• Provide service above and beyond what is expected to our customers, co-workers, vendors, partners, and in the long run, our investors.
• Contribute to providing quality products at a competitive price.
• Find and offer AWESOME ideas and solutions.

3.We Believe that a Great Attitude takes us to Greater Altitude

Remember the way we act at every moment of the day reflects not only on us directly, but also on CrazySales. A great attitude means we are always:

• Passionate and Proactive
• Helpful and Thoughtful
• Responsible at the Highest Level
• Assist with Problems
• Share your Opinion
• Creative Thinking
• Humble

4.We Build a Positive Team and Family Spirit

Our positive team spirit works together to achieve our company goals. CrazySales is more than just a place of work, we are a family!

• To build a positive team we take ownership of our actions and collaborate with other team members.
• We strongly encourage diversity in ideas, opinions, and points of view.
• We always seek to create a work environment that is friendly, warm and exciting.

5.We Believe Good Systems Make Things Easier

Systems are created to save us time, money and create an efficient environment. A good system enables everyone to work as a well-organized team. Five steps to create a good system:

• Set a goal
• Plan
• Implement
• Review
• Improve

6.We Strive for Excellence through Daily Improvement

The pursuit of excellence is overcoming our weak spots and constantly exceeding our goals. We need to continue to seek improvements daily to build a solid outcome. “Rome was not built in a day”.

• Each day we must ask: “How can we do things better than yesterday?”
• We realize that there is always room for improvement.
• We will never settle for "good enough". Good is the enemy of great.
• Change is good and not to be feared.

7.We are Passionate about Learning and Sharing

It's important to constantly challenge and stretch ourselves to encourage further personal and professional development. By sharing our learning experi- ences we develop stronger as a team.

• We learn from each other.
• We learn from mistakes.
• We support and highly encourage personal and professional development. (e.g. courses, conferences, webinars, books and lectures etc)
• We share what we learn & take positive action.

8.We Encourage Open, Simple and Clear Communication

GREAT communication within the workplace is the true key to our success. Making sure our communication is understood is what makes it truly powerful.

• We expect honesty and openness in all communications.
• We encourage integrity and respect when communicating with others.
• Through listening, assessing and confirming we gain a greater understanding.
• Use language that is suitable to whom you’re talking to. (e.g. no technical terms)

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