Your best mate on the road has just added a couple of notches to his belt by adding a touch of luxury to his output and incorporating remote technology into his routine.
He always has your back, even when it's a cool night at the campsite and you're rugged up in your sleeping bag. You want to charge your phone without leaving the warmth, so you whip out your remote control and ''bam!'' your mate the GenTrax generator is up and running while you're still zipped up tight and warm. And he's campsite friendly, so you can still get a good night's sleep while your phone is on charge.
We offer a 12 month warranty from the date of purchase, unless otherwise stated. We warrant its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by us within 15 days of purchase, we may, at its option, repair the products, provide replacement parts, or arrange a full replacement. If a defect arises and a valid claim is received by us after 15 days of purchase, we will replace the parts needed to repair the products. The warranty period for commercial use is 3 months.
Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance). All parts considered to be perishable (such as batteries), accessories and bonus gifts are not covered by warranty.
Dead on arrival product is not something to expect when you buy from us. However, should your item not function on arrival you are entitled to return the product to us for a full refund, repair, or replacement at your request. The item needs to be returned and inspected prior to the resolution being provided.